Google Reviews are essential for a medical practice as they significantly impact its online reputation and patient acquisition. Positive reviews build trust and credibility, encouraging potential patients to choose your practice over competitors. They improve local search rankings, making it easier for people to find your services when searching for medical care in your area.
The optimal approach to garnering additional 5-star reviews involves requesting patient feedback through text-based ratings.
Newton Health presents automated patient satisfaction surveys. Shortly after their office visit, patients receive a text containing a single-question survey regarding their practice experience. Contented patients are identified, receiving a follow-up text encouraging them to submit an online review via a user-friendly link.
This functionality serves a dual purpose by mitigating negative reviews. Rapid awareness of unsatisfied patients empowers timely intervention to address issues and reinstate a favorable perception of your practice.
Contactless digital check-in, patient intake, improving clinical documentation and maintaining electronic health records.
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