Patients appear to like filling out papers at their leisure at home. We check in faster and have fewer paper documentation as a result. Both the office and the patients benefit from it!

Employees in the office/clerical sector

Clinic size: 4

Since that was our responsibility, we initially saw an automated check-in and intake as unnecessary. Wow! Were we mistaken! This not only saves us time, but also makes our patients happy. Many of our younger patients were nearly begging it before we agreed to attempt it. Simply put, the Newtonhealth crew is the greatest, and they are highly accommodating to our needs. And it’s really reasonably priced! This has been incredibly beneficial for us because we are a busy ob/gyn office.

A multispecialty provider

Clinic size: 2

newtonhealth is incredibly basic and straightforward to use. It saves time for the nurses and doctors since they have fewer questions to ask, and the patient is already up to date on everything when the doctor visits.

Employees in the office/clerical sector

Clinic size: 39

Since the beginning, Newtonhealth has been a fantastic partner for our clinic! Since Newtonhealth took over, we have reduced the amount of time we spend on our intake process by at least 1-2 hours each day and improved our readiness for the day. Our doctors are able to be adaptable in their consultation preparation since they have access to the most recent patient data well before their appointments. At the administrative level, we also have a profound understanding of the health of our patients, which enables us to recognise and handle the most urgent cases first. Our multilingual patient base also appreciates the convenience of filling out the intake in their native tongues at home, including English and Spanish.Nitesh and his staff have been very proactive in identifying our needs and making sure they are met as soon as possible. Our workforce is saving a tonne of time and effort on manual data entry because to the flawless integration with Athena. 10/10 would suggest Arintra to any practise wishing to improve their productivity and level of patient care.

Administration, Multispecialty (Specialty Care Only)

Clinic size: 44

EXTREMELY SUCCESSFUL!!!

Employees in the office/clerical sector

Clinic size: 39

The use of Newtonhealth has undoubtedly improved our ability to understand the health concerns of our patients before they visit. Patients can complete the form ahead of time to let us know exactly what medications they are taking and whether they are running low. In this approach, if a patient forgets to mention something to their doctor during a visit, it will be logged on Newtonhealth . Also, we encourage patients to write down any additional health issues they may have in addition to the primary reason they are seeing the doctor. It really helps our doctors know what they need to prepare for before they see the patient. Also Nitesh and his team are always quick to respond if we have any questions and issues. They are quick to resolve the issues.

Internal Medicine Administrative/Clerical Personnel

Clinic size: 103

For us, Newtonhealth has completely changed the game. We were able to transition to a hybrid in-clinic/telemedicine practise when COVID hit because of our relative agility, but we were still weighed down by the paperwork and patient intake flow of a busy primary care practise. The signing of releases of information and consents, as well as updating insurance electronically, required a lot of printing and interaction with patients at the front desk. We were attempting to reduce front desk exposure to COVID while working in a virtual environment, but there was no method for us to properly incorporate paperwork and crucial health information during intake. But once we began working with Newtonhealth , the intake process, history gathering, and insurance update were all quite seamless. ROS and HPI have been uploaded.For us, Newtonhealth has completely changed the game. When COVID struck, we were able to switch to a hybrid system immediately from patient intake because we were quite quick and the history and drugs are simple to match up. It has done away with the extra time spent on provider charting. Insurance mistakes have been eradicated. Our transcriptionist’s MA may now devote more of her time to patient care because she spends less time transcription. Forms are completed and demographic information updated before patients ever enter the clinic, which the front desk likes. All positions within the clinic value Newtonhealth since it lessens onerous everyday work and provides us with crucial patient information. Because there are no apps needed and most patients are mature enough to comply, the acceptance rate by patients has been high.Patients can provide their intake forms by text. We utilise an iPad in the clinic for folks who struggle with technology. Well-done onboarding and support are provided. We value their attention to detail very much. With this partner, we are quite satisfied.

Provider

Clinic size: 6

Patients can use the programme extremely easily, and there are no longer any portal problems. The providers can easily make the switch to the Athena chart. From provider documentation to front desk check-in, this has really saved time for the entire team. They took it from there to make a seamless transition to almost no paper at all in our clinic when we gave them with our workflow and paperwork. Our satisfaction with their services is outstanding! And working with the owners and employees is an absolute pleasure!

Management

Clinic size: 3

This application is amazing. The front desk is less under pressure, and patients have more time to complete their paperwork confidentially.

Employees in the office/clerical sector

Clinic size: 39

Newtonhealth is a really useful tool that enables us to check in patients quickly.

Employees in the office/clerical sector

Clinic size: 4

An excellent technique to learn more about the patient’s overall reason for visiting the doctor. As necessary, the Newtonhealth developers respond to inquiries right away.

Administration, Internal Medicine

Clinic size: 103

This system is AMAZING! increases efficiency and ensures that the patient is taken care of!

Medical Personnel

Clinic size: 39

Working with Newtonhealth has been a wonderful experience. They do a terrific job of listening to what our clinic needs from them in order to help our patients more effectively. They assisted in converting the chart’s material to a PDF so that we could search for the chronic medical issues in one location rather than having to scroll back and forth through the chart. I appreciate how thorough they are when gathering information from our clinic and tailoring it to meet our needs. They always reply quickly if we have any questions. They are someone I would suggest to anyone who wants to make the documentation process simpler for their billing team! MedHelp Clinics Christa Hughes

Billing Personnel

Clinic size: 39

Newtonhealth not only helps patients save time, but it also always gives the doctor a better understanding of the patient who is visiting the clinic. By sending all links, including hipaa forms and patient information forms, through Newtonhealth , we are also using less paper. All in all, a fantastic system that is doing an excellent job.

Employees in the office/clerical sector

Clinic size: 39

Newtonhealth is a terrific approach for patients to document their present concerns and health information for the physician while also saving them a lot of time.

Billing Personnel

Clinic size: 39

We have enjoyed having Newtonhealth as our non-clinical profit’s director. Both our volunteers and patients benefit from the time savings. Having a clear picture of what each patient hopes to receive out of their appointment before they enter our doors has also been helpful. Our visits are now more productive and comprehensive since we’ve started to create a strategy before meeting the patient. When patients can complete the intake form at home and on their own schedule, we’ve noticed that they are more forthcoming and comprehensive with their issues. Arintra has significantly improved how our clinic runs on a daily basis, and we are thrilled to keep utilising it.

Multispecialty clinical staff (Specialty Care Only)

Clinic size: 44

In response to the requirements and preferences of our practise, Newtonhealth designed and delivered effective software. Our concerns have received prompt responses from the Newtonhealth developers, who also give us reasonable time frames for software and performance enhancements. Real-time meetings to talk about patient and provider UI/UX and show off new clinic efficiency preferences have proven to be highly beneficial in our experience. Also, Newtonhealth was able to interface with our EMR in the majority of its parts, which decreased the amount of time needed to document a patient interaction in the chart. If you’re looking for an automated patient intake programme, Newtonhealth quick responses, immediate improvements, and personalised experience will wow you.

Medical Personnel

Clinic size: 2

A case study

At the office

extensive multi-specialty practise

10% of claims from a large multi-specialty practise could be coded. 1-E/M level and above

10%

99214 E/M level codes have increased.

84%

Increasing word count in HPI

Friendly office team discussing workflow at a large table in the office

Hope Clinic cut 88 minutes per day from their front-office workflow.

95

Spanish patients' overall satisfaction with their care

45 minutes

daily savings per provider

Pretty young business woman using her digital tablet while sitting next to the window in the office.

Practice used Coding Assistant to close 96% of claims on the same day – RevvBoost

16%

Lower Claim Denial Rates

10%

Increase in Revenue

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