AI Voice Agents Connected 24/7
Across Entire Patient Journey
Not a traditional IVR, Newton Health Voice AI communicates naturally and securely with patients to automate high-volume, time-sensitive workflows.
Fixing Front-Desk
Bottlenecks with Voice AI
Voice AI answers and manages
patient calls automatically
Patients wait on hold. Voice AI responds instantly 24/7
Voice AI completes intake through natural conversation.
AI-Powered Automated Reminders & Follow-Ups
Complete Patient Intake by Phone
Handles patient calls 24/7 for intake, registration, and scheduling, collecting insurance, medical history, and consent while reducing front-desk workload.
Automated Follow-Ups &
Intake Links
Sends reminders, follow-ups, and secure intake links to ensure forms and registration are completed quickly.
Digital Intake & Patient Support
Collects patient information online, answers FAQs, and delivers pre-visit instructions, all integrated with Voice AI and SMS for a seamless experience.
Compatible with Athena Health EHR
Newton Health connects directly with AthenaHealth using secure API protocols for synchronized patient intake data and bi-directional record updates
HIPAA-compliant communication and data handling
All review surveys and follow-up messages run through encrypted, HIPAA-compliant SMS and email channels for patient data protection
Before using this system, our front desk was constantly overwhelmed. Now patient data is already organized and available when they walk in. The difference in efficiency and patient flow is noticeable every single day.
Front Desk Supervisor Outpatient Medical CenterThe automated intake process has eliminated repetitive data entry and reduced errors. Appointments start on time more consistently, and patient satisfaction has improved because no one feels stuck waiting at reception.
Front Desk Supervisor Primary Care Practice
Patients complete their information accurately before arrival, which has cut check-in time almost in half. Our staff can now focus on patient care instead of paperwork.
Practice Administrator Multi-Speciality Clinic